Customer Team Leader; District Sales Manager), Cardiovascular Disease - Kentucky District

Key Responsibilities

• Lead and manage a team of Customer Representatives to deliver strong sales performance by identifying and addressing customer needs.
• Coach and guide Customer Representatives to enhance skills and effectiveness.
• Oversee training programs and manage people‑related processes to ensure continuous development and optimal resource allocation.
• Develop and maintain a high‑performing customer team aligned with organizational goals and customer expectations.
• Travel at least 15% of the time to support team and customer engagement activities (may occasionally require overnight stays; details discussed in interview).

• Proven ability to cultivate a high‑performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
• Leadership through change and challenges using situational coaching and emotional intelligence; foster trust and a growth mindset.
• Ability to navigate ambiguity and communicate clearly to adapt customer engagement models in the Cardiovascular market.
• Customer‑focused mindset; actively listen to understand objectives and build relationships.
• Account planning and management; collaborate with cross‑functional teams.
• Experience building relationships with key accounts/customers in the Cardiovascular sector.
• Solid understanding of Rx Pathways (prescription processes, EHR, pharmacies, benefit design, prior authorization).
• Coach sales professionals to navigate Managed Care and partner with IDNs and Account Management.
• Track record leading product launch teams in competitive markets.
• Use business analytics/technology to generate insights and execute plans; coach teams to use these tools effectively.

• Bachelor’s degree (BA/BS) and at least 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry.
• Valid driver’s license.

• MBA or MS in Science, Business, or Healthcare.
• At least 3 years working with key thought leaders/influential customers in large group practices, hospitals, or managed care.
• Field Sales Management experience; experience leading Cardiovascular teams.
• Strong analytical mindset; experience leveraging tools/technology for customer insights.
• Experience selling and leading in Pharmaceutical, Biotech, or Medical Device industries.

• Account Planning
• Adaptability
• Analytical Problem Solving
• Business Data Analytics/BI
• Customer Engagement
• Decision Making
• Healthcare Sales
• Managed Care
• People Leadership
• Sales Forecasting
• Sales Performance Coaching