Account Executive , Enterprise Direct Sales - Managed Solutions, Business

Job Summary

This position is a field-based sales position supporting the Louisville area and not a home-based position. Must be willing to commute daily to Louisville and the surrounding areas. Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels.

Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities.

• Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating local partnerships and organizational affiliations.
• Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Actively seeks ways to promote and position the Comcast brand within territory.
• Builds relationships and drives alignment and regular communication between key GTM partners.
• Creates and delivers face‑to‑face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive retention. Works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation and excellent follow‑up skills.
• Maintains accurate and quality sales records and prepares sales and activity reports as required.
• Attends out‑of‑the‑office meetings with customers on a regular basis and demonstrates excellent verbal and written skills, including presenting, persuading and negotiating.
• Demonstrates some knowledge of Network Design, SD‑WAN, and Network Security. Familiar with MAN technologies and designs including WDM, Ethernet, Internet technologies, voice network technologies (including VoIP), data networking technologies, LAN, MAN, WAN, VPN, networking protocols (with an emphasis on layers 1, 2, and
  3), customer premise equipment (voice & data), cybersecurity, and business continuity/disaster recovery concepts.
• Consistently exercises independent judgment and discretion in matters of significance. Maintains regular, consistent, and punctual attendance. Must be able to work nights, weekends, and variable schedules as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

This information has been designed to indicate the general nature and level of…