Senior Strategic Account Manager-Specialty Equipment Services Division

Senior Account Manager – Specialty Equipment Division

We seek a motivated individual with an entrepreneurial spirit who has a proven track record in client retention, strategic account management, and portfolio growth. The role focuses on client retention, satisfaction, and operational support, with no cold calling, prospecting, or revenue‑generation responsibilities.

• Serve as the primary point of contact for Great American’s business unit, conducting regular client visits and ongoing calls to strengthen partnerships, identify opportunities, and stay current on business trends.
• Develop customized plans to optimize client programs through monthly, quarterly, and yearly data analysis.
• Lead the strategy and execution for Great American’s top client programs, driving the entire relationship with C‑Suite executives to understand company needs and vision.
• Collaborate with internal teams across contact center integration, accounting, marketing, and sales to foster growth for both clients and Great American.
• Utilize industry expertise to gain buy‑in from decision‑makers and create long‑term value.
• Attend industry events to expand knowledge, network with partners and clients, and uncover business needs.
• Participate in preparing materials for new prospect marketing presentations and capability presentations.

• Growth Mindset:
  Eager to seek information, feedback, and coaching, and able to approach issues with curiosity and understanding.
• Relationship Builder:
  Skilled in creating win‑win partnerships with a strong understanding of give and take.
• Problem Solver:
  Capable of independently resolving complex issues and achieving results.
• Prolific Communicator:
  Outstanding written, verbal, and non‑verbal communication skills.
• Results‑Oriented:
  Consistently tracks and measures achievements to ensure continuous success.
• Adaptable:
  Thrives in a constantly evolving environment and is a change agent.
• Agile Learner / Tech Literate:
  Quick to understand complex processes and adopt new technologies.
• Sound Judgment:
  Makes well‑informed decisions confidently.

• Bachelor’s degree generally preferred.
• 3–4 years of account or relationship management experience; finance, leasing, or commercial insurance experience and/or knowledge is a plus.
• Ability to travel 25‑35% of the time throughout the U.S. and Canada.

• Competitive benefits packages for full‑time and part‑time employees.
• Full‑time employees: medical, dental, and vision coverage; wellness plans; parental leave; adoption assistance; tuition reimbursement.
• Full‑time and eligible part‑time employees: paid time off, paid holidays, 401(k) plan with company match, employee stock purchase plan, commuter benefits.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength.