Account Manager

Starting Salary Range: $42,300 - $56,430 plus incentive.

Coverage Area:
Louisville, Kentucky and surrounding areas.

• Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives.
• Support consistent execution of the 12‑week drive management cycle, including working with key stakeholders to ensure sufficient drive sign‑ups are attained and facilitating a quality hand‑off of blood drives between internal stakeholders.
• Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals, increase monthly bookings, improve operational efficiency and identify new blood drive sponsors.
• Provide routine organizational and operational support to the blood drive coordinator to ensure achievement of collection operation and annual goals, and provide the highest level of customer service to encourage sponsors to grow their blood program with the Red Cross.
• Schedule education programs for blood drive sponsor contacts, recruitment committees and volunteers within assigned groups to assist in meeting collection objectives and to comply with all directives, regulations and local operating procedures.
• Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
• Responsible for providing own transportation for business purposes.

• Education: Bachelor’s degree in marketing, sales, communications or related field required.
• Experience: 1 year of related experience preferred; or equivalent combination of education and related experience required.
• Skills & Abilities: Knowledge of group dynamics, direct sales, customer relationship management/maintenance techniques, negotiation skills, and the ability to effectively implement programs; good organizational skills and the ability to handle multiple priorities; event planning experience desired; excellent oral and written communication skills, including training and presentation skills; current valid driver’s license and good driving record; ability to work on a team.
• Travel: Some travel may be required.

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to the description’s minimum education and general experience years combined (management experience cannot be substituted).

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:
  Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprising six core holidays and five floating holidays
• 401(k) with up to a 6% match
• Paid Family Leave
• Employee Assistance
• Disability insurance:
  Short & Long Term
• Service Awards and recognition

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with relevant fair‑chance ordinances and applicable state and local laws.