Youth Service Supervisor

Make a Difference in the Lives of West Virginia Youth

Are you a proven leader with a passion for developing staff and improving outcomes for youth and families? The Youth Services Supervisor provides direct supervision, program oversight, and strategic guidance to social work staff delivering critical services across multiple program areas.

• Opportunity to shape service delivery and improve outcomes
• Purpose-driven work that directly impacts youth and families
• A role that builds professional social work and leadership experience
• Enjoy competitive benefits, including generous leave, comprehensive health coverage, retirement options, and access to Public Service Loan Forgiveness programs.
• Be part of a mission-driven organization committed to public service excellence.

If you’re committed to helping youth thrive and want a career with purpose, we encourage you to apply and become part of the team serving West Virginia’s children and families.

• Supervise and evaluate professional social work staff, including case reviews and performance management
• Oversee caseload distribution, service delivery, and documentation standards
• Provide guidance on complex, high-risk, or legally sensitive cases
• Ensure compliance with state law, policy, and professional standards
• Coordinate with internal and external partners, courts, and service providers
• Support staff through coaching, training, and crisis response
• Participate in on-call supervisory coverage, as required
• Maintain awareness of safety risks and ensure staff follow appropriate protocols

This position may involve working in emotionally intense or potentially dangerous situations and requires sound judgment, professionalism, and resilience.

• Education: Bachelor’s degree from an accredited college or university.
• Experience: Four (4) years of full-time or equivalent part-time experience performing social services/work, probation and enforcement services, or community support and welfare services for adults and/or children.
• Experience Substitution: Additional education may substitute for the required experience based on a year-for-year basis or as determined by official equivalency charts.
• Special Requirements: Driver’s license and reliable transportation, access to a phone with reliable connectivity.
• Internal Applicants: Two (2) years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services classification may substitute for the required experience.

Applicants must possess a valid West Virginia driver’s license and reliable transportation. Applicants also must have strong communication skills, and a knowledge of policy, law, and procedures regarding all programs and services. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.

Note:

Applicants hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency. Until licensure is obtained they may not perform duties that require a licensed social worker under state law or Board regulation.