AI Forward-Deployed Engineer; Early Career​/Entry Level

Role Overview

This office‑based position is located in Belmont, California, with travel to customer sites required (typically 20–30%). The role is for an early‑career AI Forward‑Deployed Engineer who will help build AI‑powered customer experiences on our AIR Pro platform.

• Customer Discovery & Problem Solving
  • Learn customer workflows and identify opportunities for AI automation
  • Gather requirements and translate business needs into technical solutions
  • Support workshops and discovery sessions with customers and internal teams
  • Help define metrics for success and business outcomes
• AI Development & Deployment
  • Build and test AI workflows using large language models and agent frameworks
  • Assist with retrieval pipelines, prompt engineering, and API integrations
  • Support integrations with customer systems such as CRMs and ticketing tools
  • Monitor AI performance and participate in improving model behavior over time
• Cross‑Functional Collaboration
  • Work with Product, Engineering, Sales Engineering, and Customer teams
  • Assist in customer demonstrations and proof‑of‑concept projects
  • Document best practices and lessons learned from customer implementations

• Education
  • Required:
    
    Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or related technical field
  • Recent graduate (0–2 years of experience)
• Technical Skills
  • Experience with AI/ML, large language models, and APIs
  • Programming experience in Python, JavaScript, or Java
  • Basic backend development concepts
  • Knowledge of retrieval-augmented generation (RAG) applications, AI agents, LLM APIs, and vector databases is preferred
• Professional Qualities
  • Strong communication skills and an interest in customer‑facing work
  • Ability to learn quickly in fast‑paced environments
• Preferred Experience
  • Internship in software engineering, AI, or technical consulting
  • Hands‑on projects involving RAG, AI agents, or LLM APIs
  • Git Hub portfolio or deployed projects
  • Interest in cloud technologies and enterprise software

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Commuter benefits
• Voluntary supplemental health coverage and life insurance
• 401(k) match and ESPP
• Paid time off, paid sick leave, paid parental and pregnancy leave
• Family‑forming benefits (IVF, preservation, adoption, etc.)
• Emergency backup care for child, adult, or pets
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation, and estate planning
• Employee bonus referral program, student loan refinancing assistance, and 1:1 coaching

Ring Central is an equal‑opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during the application and interview process.