Manager Trainee - Summer

Job Summary

Under general supervision, this position is responsible for learning the management of small driver count and/or non‑traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best‑in‑class customer service. The role will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

• Build and maintain positive professional relationships with drivers and outside carriers to ensure seamless new carrier set‑up, minimize turnover and maximize ongoing productivity.
• Fill in for absent or unavailable personnel and work on special projects related to optimizing fleet operations and achieving profitability.
• Utilize personnel management including training, orientation of drivers and employees, and assistance with internal and third‑party (customer) systems.
• Maximize efficiency of fleet operations and profitability, make recommendations for continuous improvement, measure KPIs, and create, maintain and present customer‑specific reporting and financial analysis at customer locations.
• Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market.
• Perform administrative duties such as payroll, net‑revenue budget management, driver counseling, accident reviews, filing and documentation, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports.
• Manage the yard: check/inspect equipment, replace parts, coordinate repairs, schedule regular preventive maintenance, and fix safety‑related mechanical issues for account equipment.
• Work with drivers, customers, and company personnel to resolve service issues, routing/planning, mechanical problems, accessorial pay issues, etc., as they occur throughout the day and, when necessary, on call.
• Maintain the company’s safety culture: daily driver safety messages, monthly safety briefings, quarterly training, annual reviews, and enforce company policies to ensure DOT compliance.
• Assign loads, plan, route, and monitor freight movement to provide safe, on‑time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pickup and delivery schedules and other factors.

• High school diploma or GED with up to 4 years of equivalent education, experience, and training, and/or enrollment in a degree program with up to 2 years, and/or bachelor’s degree with ability to work across multiple shifts including nights and/or weekends if needed.
• Must be willing to travel to account, customer, and company event locations when applicable.

• Bachelor’s degree plus at least 1 year of related education, experience, and training.

• Anticipate, recognize, and deal effectively with potential conflicts at the individual, group, or situation level.
• Accurately analyze situations and make productive decisions based on informed judgment.
• Adapt to changing environments.
• Establish and maintain healthy working relationships with clients, vendors, and peers.
• Meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Effective communication skills.
• Recognize, anticipate, and resolve organizational, operational, or process problems.

Salary Range: $51,719.85–$63,000 per annum. Actual compensation may vary based on experience and skill set. This position may be eligible for an annual bonus and incentives based on profitability or volumes according to the company’s bonus and incentive plans. This position is not eligible for employment‑based sponsorship.

Medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (including vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

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