Carrier Services Specialist

Overview

BM2 Freight Services, Inc is a full-service transportation solutions provider specializing in moving North American freight. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, intermodal, and expedited services all over the 48 states and Canada. Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.

BM2 Freight Services, Inc. is searching for a full-time Carrier Services Specialist to work at our Headquarters in Covington, KY. Our prospective Carrier Services Specialist will play a critical role in maintaining operational integrity by monitoring carrier performance, reviewing status changes and alerts, and ensuring all carriers meet compliance requirements. The ideal candidate thrives in a fast-paced, team-oriented environment and demonstrates strong communication, time management, and critical thinking skills.

At BM2 Freight, employees are our No. 1 investment. We are looking for a talented professional interested in molding their logistics career with an award-winning, growing company.

• Vet carriers using our onboarding platforms to confirm compliance
• Make decisions on the usability of a carrier if they do not meet our standard requirements
• Insurance policy validation
• Review of freight guard reports
• Review Watchdog reports
• Provide requested archived files when needed
• Effectively communicate and review requests from employees for insurance riders
• Ensure all carriers are being monitored
• Review all loads being transported on our surety bond and close out online with federal customs and border patrol
• Perform daily reviews of carriers that have status changes/carrier 411 and Safer Watch alerts
• After-hours work is required on an on-call basis
• Serve as backup for after-hours track and trace

• 2+ years' experience working in the logistics industry
• Prior carrier vetting experience (preferred)
• Proficient written and verbal communication skills
• Excellent attention to detail, multi-tasking, and technological skills
• Works well in a fast-paced team setting
• Ability to work under pressure while maintaining a positive attitude and providing exemplary internal/external customer service
• Strong time management and ability to deliver on timely deadlines
• Strong critical thinking skills

• Paid parking
• 8 AM - 5 PM weekly schedule
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity and paternity leave