Administrative Coordinator

Administrative Coordinator 1/2/3/4

Office of Workers Compensation

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

The Louisiana Works is seeking an Administrative Coordinator to join the Office of Workers' Compensation. The Office of Workers’ Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers’ compensation laws, aiming to support early return‑to‑work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, and investigates fraud through collaborative efforts like the GAME ON task force.

The incumbent will work under general supervision and perform complex legal tasks involving the interpretation and application of the Office of Workers’ Compensation hearings system policies, practices, and procedures. The position also interprets office procedures, rules, and regulations for application within the district.

• Communicating Effectively:
  The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability:
  The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers:
  The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

No experience or training is required. The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Prepares legal, statistical, and technical documents for review and signature by the Judge and/or Attorney/Mediator.
• Processes Disputed Claims for Compensation (LDOL 1008) and settlement documents (LDOL 1090, LDOL 1005, etc.); reviews filings for completeness and validity.
• Schedules mediations, maintains electronic calendars, sets dockets, and updates case status information in the hearings system.
• Composes legal correspondence, form letters, and reports requiring independent judgment.
• Certifies true copies of official documents and exercises delegated authority to use the Judge’s signature stamp on subpoenas.
• Prepares and distributes citations and hearing notices; ensures proper service, including coordination with the Secretary of State for foreign insurers.
• Analyzes mediation reports, assigns and updates case status codes, and processes file closures.
• Creates, maintains, and researches hearing case files; enters and tracks data in computerized case management systems.
• Communicates policies, procedures, and case status information to parties, attorneys, insurance representatives, and the public.
• Receives and routes incoming mail and calls; prepares certified mail and monitors return receipts.
• Operates standard office equipment and performs related administrative duties as assigned.

Location:

Covington, La

Appointment Type:
Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group:
Administrative Coordinator 1, Administrative Coordinator 2, Administrative Coordinator 3, or Administrative Coordinator 4

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

For further information about this vacancy, contact:
Kedrick Kennedy kedrick.kennedy

The Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities
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