Compliance and Support Specialist

About Ampirical

At Ampirical, we are shaping the future of the power grid with precision, innovation, and purpose. Our focus is on quality, forward‑thinking solutions, and empowering our team to grow and thrive.

• Salary Range
  : $23+ / hr – commensurate with experience, education, and qualifications
• Profit‑Sharing Bonus
  :
  Semi‑annual, performance‑based (10% to 20% of salary)
• Day‑One Benefits
  :
  Medical, dental, vision
• 401(k) with 4% match and immediate vesting
• PTO
  :
  Starting at 80 hours of vacation and 40 hours of sick time per year + 10 paid holidays
• Flexible Work Schedule
  :
  Every other Friday off
• Career Development
  :
  Advancement opportunities, tuition reimbursement
• Perks
  :
  Gym membership stipend, wellness program, fertility benefits, pet insurance, and more

• Collaborate with multiple teams to support results‑driven initiatives
• Attend and lead meetings (e.g., monthly PIT meetings, process review and update meetings, new process mapping meetings); capture and distribute meeting minutes
• Translate requirements into clear, analytical process maps
• Conduct and document internal audits; support external audits, yearly surveillance audits and 3‑year recertification processes
• Apply ISO standards to APM processes for compliance and alignment
• Track lessons learned and support implementation of improvement initiatives
• Track PIT Action Items to completion

• Create and maintain process maps using the Elements mapping tool
• Facilitate mapping sessions; ensure accuracy and accessibility
• Administer Elements software (user management, updates, ISO imports)
• Generate reports to validate document links and maintain integrity
• Manage the Ampirical Process Map Change Log and related documentation
• Maintain relationships with the Elements software vendor for support and updates
• Collaborate with Document Controls and IT to keep APM Elements links current

• Lead onboarding intro sessions and track attendance and survey feedback
• Maintain onboarding dashboards and stay current on O365 applications
• Collaborate with the BI Specialist on Power BI dashboard development and data source support

• Bachelor’s Degree from an ABET school

• Minimum 3 years of audit experience for ISO 9001 and internal auditing
• Travel Required – periodic travel to the Corporate Office in Covington, LA; no more than once per quarter. Must be on‑site during external audits to support the audit process

• ISO 27001 experience
• ISO 9001 and ISO 27001 certifications or any other ISO certifications
• Experience with ISO recertification cycles

• Experience with process mapping tools (e.g., Elements), SharePoint, Microsoft 365 suite, and other relevant software required to support quality systems and documentation
• Ability to interact with subject‑matter experts to draw out knowledge for process mapping and BPM

Ampirical is an Equal Opportunity Employer and we do not discriminate based on any characteristic protected by law, including but not limited to age, sex, color, race, creed, national origin, religion, marital status, pregnancy, citizenship status, ancestry, sexual orientation, gender, gender identity, gender expression, transgender status, physical or mental disability, military or veteran status, genetic information, sickle‑cell trait, or tobacco use.