Manager, Outbound

Outbound Manager

Join our winning team at 1915 South as our Outbound Manager for the Covington DC. 1915 South owns and operates 29 Ashley stores and 3 distribution centers across the southeast. If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Compensation:
We offer competitive pay and bonus potential.

Benefits:
Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance.

Paid Time Off:
Paid vacation and sick leave

Retirement: 401k retirement savings plan with a company match

Tuition:
College tuition assistance at Thomas University

Employee Discounts:
Employees are provided with generous furniture discounts!

Employee Referral Program:
Earn up to $500 per referral!

Long-Term Career Opportunities:
Many of our company leaders at 1915 South grew within our company. When you start at 1915 South, you are not just starting your next job; you are beginning your new career!

Job Responsibilities:

• Develop and implement operational strategies to achieve organizational goals.
• Monitor performance metrics and adjust processes for efficiency and cost-effectiveness.
• Analyze workflows and identify areas for improvement.
• Implement best practices and continuous improvement initiatives.
• Manage and mentor operations staff, fostering a culture of accountability and excellence.
• Coordinate cross-functional teams to ensure smooth operations.
• Prepare and manage operational budgets and time management.
• Optimize resource allocation to maximize productivity and minimize waste.
• Ensure adherence to company policies, industry regulations, and safety standards.
• Identify and mitigate operational risks proactively.
• Oversee inventory control, procurement, and vendor relationships.
• Ensure timely and accurate fulfillment of customer orders.
• Track KPIs and generate reports for senior leadership.
• Use data-driven insights to guide decision-making.
• Maintain high standards of service and product quality.
• Resolve escalated customer issues promptly and effectively.
• Implement and maintain operational systems and tools.