Member Experience & Resolution Specialist
Job in
Covington, St. Tammany Parish, Louisiana, 70435, USA
Listed on 2026-07-26
Listing for:
Personify Health
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Personify Health is seeking an onsite Customer Service Associate in Tempe, AZ to handle member inquiries, troubleshoot platform issues, and ensure timely, accurate resolutions. You will navigate multiple databases, answer questions about client benefit structures, and uphold high call quality in a busy environment.
The role requires a minimum of 1 year in customer service, strong typing (30 WPM), and comfort with cloud-based contact center software.
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