Clinical Operations Education Team Lead

Job Overview

Clinical Operations Team Lead

Department: Education

Reports to: Training and Education Manager

Exemption: Non-Exempt

Date Revised: 2026

The Clinical Operations Education Team Lead is responsible for providing oversight, collaboration, and leadership for clinical education initiatives within LOPA’s Clinical Operations teams. This role ensures consistent, high-quality education, orientation, annual competencies, and skills fair programming for assigned job roles, while fostering a supportive, inclusive, and professional environment. The Team Lead partners closely with clinical leadership, educators, and staff to assess educational needs, plan training, and support the operational mission.

• Leads and coordinates clinical education activities for Clinical Operations staff, including orientation, new process training, annual competency evaluations, and Skills Fair participation.
• Serves as the primary liaison between clinical department leadership and the Education team to align educational priorities with regulatory compliance and operational goals.
• Develops, implements, and maintains core competency requirements for Clinical Operations departments.
• Facilitates monthly interdisciplinary planning meetings with Clinical Educators, Quality, and leadership to assess training needs, review process changes, and incorporate feedback for continuous improvement.
• Conducts weekly coordination meetings with the Clinical Educator to manage education responsibilities, timelines, and project priorities.
• Maintains oversight of training schedules, records, and competency documentation within the Learning Management System (LMS) and controlled document management systems.
• Oversees design, development, and evaluation of curriculum for continuing education and cross-training initiatives.
• Allocates one day per week to administrative duties, course content development, LMS optimization, and evaluation of training effectiveness.
• Collaborates with the Senior Instructional Designer to design, monitor, and assess system-wide training metrics and effectiveness measures.
• Directs the preceptor program in partnership with the Clinical Operations Educator, including preceptor selection, onboarding, performance monitoring, and ongoing development.
• Supports the professional development of Clinical Educators through mentorship, coaching, and collaborative education initiatives.
• Schedules and instructs BLS, ACLS, and PALS courses; maintains and monitors staff certification records.
• Participates in annual strategic education planning in collaboration with the Manager of Training & Education and Clinical Leadership to align training programs with departmental priorities.
• Delivers training effectively in both group and one-on-one settings to support diverse learning needs.
• Serves as a mentor to preceptors, providing guidance, coaching, and support in training delivery and learner development.
• Designs, plans, and facilitates simulation-based learning experiences to support competency validation and practical application of knowledge.
• Participates in structured process improvement initiatives to enhance training outcomes, operational efficiency, and overall program effectiveness.
• Collaborates with Quality and Compliance teams on education-related performance improvement initiatives.
• Demonstrates initiative in professional development by completing at least one learning activity annually.

• Provides monthly and annual competency reports to the Manager of Training & Education.
• Represents Clinical Operations Education on organizational committees, work groups, and Training & Education department meetings.
• Engages in at least one leadership-focused professional development activity annually.
• Models organizational core values and leadership behaviors in all interactions.
• Performs other duties and projects as assigned.

• Provides direct oversight of Clinical Operations education activities and preceptor programs.
• Maintains strategic oversight of system-wide training metrics, evaluation processes, and continuous improvement initiatives.
• Mentors and supports Clinical Educators in education delivery standards, program development, and LMS curriculum management.

• Embodies LOPA’s core values:
  Selfless, Authentic, Passionate.
• Uses constructive, respectful, and inclusive communication.
• Completes all assigned training and SOP reviews in a timely manner.
• Holds self and others accountable.
• Contributes to a strong, team-oriented culture.

• Primarily sedentary with use of hands, fingers, and visual focus.
• Occasional lifting of materials up to 50 pounds.
• Possible exposure to packaged organs or tissues during office or hospital coordination.
• Occasional in-state travel may be required.

• Full time position. Typical work hours are Monday-Friday 8:30am to 5:00pm with flex time available at the discretion of the direct supervisor.