Account Manager - Event Production Account Manager

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Full Time Covington, LA, US

Job Title:
Account Manager – Luxury Live Event Production
Location: Covington, Louisiana
Reports To: Director of Sales

We are a luxury event production company specializing in custom draping, scenic fabrication, immersive environments, and high‑end audiovisual experiences. We support planners, venues, designers, and corporate brands that require flawless execution, creative precision, and premium client service.

Because our work is rooted in live event production, our Account Managers must understand the realities of show flow, build logistics, technical execution, and on‑site operations—not just general client service.

We are building a world‑class, curated sales organization and are looking for an Account Manager who thrives at the intersection of design, logistics, and client service.

The Account Manager is responsible for managing and growing a portfolio of event‑production clients while overseeing projects from concept through execution. This role requires strong production knowledge, design comprehension, and the ability to translate client goals into technically sound solutions.

Applicants without experience in live events, technical production, or event‑industry project management will not be considered.

• Serve as the main point of contact for assigned clients, managing day‑to‑day communication and expectations.
• Build strong, long‑term relationships by understanding client goals, brand standards, and event needs.
• Develop and present preliminary Vectorworks‑based drawings and renderings that clearly communicate the creative vision, technical approach, and production value of each event.
• Conduct regular check‑ins, provide project updates, and address concerns promptly.

• Collaborate with internal departments (production, creative, logistics, technical teams) to translate client needs into actionable event plans.
• Assist in the development of project timelines, deliverables, run‑of‑show documents, and production schedules.
• Oversee event progress to ensure quality, accuracy, and timely delivery.
• Attend client meetings, site visits, and live events as needed.

• Identify opportunities for upselling additional services that align with client goals.

• Work closely with producers, technicians, designers, and operations teams to ensure alignment on project requirements.
• Facilitate clear communication across teams to prevent scope creep and support efficient workflows.

• Oversee on‑site event execution and serve as the client representative during load‑in, rehearsals, and event day.
• Troubleshoot issues with professionalism and calm under pressure.

Because this is a client‑facing role within the live events industry, the Account Manager is expected to maintain a polished, professional appearance that reflects the company’s standards and aligns with client settings.

Requirements include:

• Professional attire during client meetings, presentations, and on‑site events (e.g., business casual or event‑appropriate apparel as instructed).
• Clean, neat, and well‑groomed presentation consistent with a professional environment.
• Event‑specific attire when required.

This section is focused on professionalism and suitability for various work environments; it does not govern personal characteristics unrelated to job performance.

To be considered, candidates must have prior experience in at least one of the following:

• Live event production
• Theatrical production
• Event design + fabrication
• AV / lighting / staging / rigging
• Production project management

• Minimum of 2 years of experience in live event production account management, client services, or project management (preferably in event production, entertainment, or a related industry) with a successful track record of delivering medium to large‑scale, complex events.
• Experience with…