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Five-Star Digital Banking Support Specialist

Job in Covington, St. Tammany Parish, Louisiana, 70435, USA
Listing for: Hancock Whitney
Full Time position
Listed on 2026-08-18
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Hancock Whitney is seeking a Client Services Advisor 1 to deliver Five Star service to clients via email, chat, phone, and social media. The role supports Online Banking, Mobile, text banking, and e-pay, along with banking product guidance.

Responsibilities include handling debit/ATM transactions, dispute resolution, deposits and loans servicing, and researching financial items. Strong communication and accuracy are essential.

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