Medical Assistant; MA - Pain Management Clinic

We've made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate. Webelieve that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job provides individualized, medical care of assigned patients in person, electronically and via telephone, as needed, under the supervision of a licensed health care provider. It supports the delivery of health care services to patients of diverse backgrounds and ages and must maintain positive relationships with patients and their families. It also requires working effectively with fellow employees to ensure efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.

Communication via phone is essential to ensure patient needs are met timely and accurately. The candidate accesses the company's data systems to document medical information.

Up to $3,000 sign‑on bonus available to eligible candidates!

Required:

High School diploma or equivalent.

Preferred:
Completion of a formal training program, Medical Assistant program.

Required:

Experience working with and maintaining confidential information, including experience in a fast‑paced environment with minimal supervision.

Required:

Basic Life Support (BLS) from the American Heart Association.

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Proficiency with Windows applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient‑care process.
• Proficiency with Windows‑style applications, various software packages specific to the role and keyboard.
• Strong interpersonal skills.
• Strong customer‑service skills.

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for the next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Handles other duties as assigned effectively and efficiently.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical essential functions of this job include (but are not limited to) making frequent exertions of 10 to 20 pounds of force to move objects and occasionally exerting up to 100 pounds of force. The job requires physical demands in excess of those for…