Practice Administrator AVALA Pain - RO

Position: Practice Administrator - Full-time - AVALA Pain - RO23
Summary

The Practice Administrator coordinates, processes, reviews and monitors all aspects of the Clinic's function. This individual is responsible for developing, maintaining, and managing employees and overseesday-to-day operations, planning and coordinating staff coverage, ensures compliance with HIPAA/OSHA standards and identifies problems and makes recommendations for resolutions.

Essential Duties and Responsibilities

• Supervise the day-to-day functions of the office in accordance with federal, state,and local standards, guidelines, and regulations.

• Maintain the officeso that it is in compliance with company policyand government regulations regarding hygiene, safety and maintenance.

• Provide effective, positive leadership to staff.

• Builds strong positive communication with physicians and works as a team to enhance the success of the practice.

• Participates in expense management.

• Analyzes and staffsthe clinic to meet needsof health care professionals and patients efficiently and courteously.

• Collaborates with Human Resources to ensure personnelpolicy development and communication to staff to achieve consistency in laborand employee relations.

• Plans, evaluates, recommends and implements new initiatives when appropriate.

• Monitors patient servicefeedback and contributes to the processof resolving complaints and service issues.

• Plans and initiatesprocess improvement and cost reductionopportunities.

• Establish and maintain effective working relationships with vendors, employees, other managers, and physicians.

• Coordinates cleanliness, orderliness and safety of working environment.

• Responsible for ensuring all licensing, continuing education, etc. is maintained, in conjunction with Central Billing Office.

• Responsible for personnel management and oversight of clinic operations.

• Responsible for the enforcement of clinic policies and procedures.

• Establish, implement, and monitor office policies and procedures.

• Serve as liaison and channel of communication betweenequipment and supplymanagers.

• Resolve any staffproblems and keepslines of communication open to ensure high employee morale and a professional, healthfulclinic atmosphere.

• Control removal of medical waste in compliance with regulatory requirements.

• Ensure educational materials and company marketing materials are available to the patients.

• Control and approve employee time for payroll by scheduling the staff to meet operational requirements.

• Manage talent-related mattersincluding performance planning and appraisal, salaryadministration, discipline and communication, according to company policy and procedure guidelines; address personnel

related problems.

• Work with physician to create, edit,and maintain EHR templates.

• Other duties as assigned/ required.

Core Competencies

Action Orientation - Targets and achieves results,overcomes obstacles, acceptsresponsibility, establishesstandards and responsibilities, creates a results-oriented environment, and follows through on actions.

Communications - Communicates well both verbally and in writing. Effectively conveysand shares information and ideas with others.

Listens carefully and understands various viewpoints. Presents ideas clearlyand concisely and understands relevant detail in presented information.

Creativity/Innovation - Generates novel ideas and develops or improves existing and new systemsthat challenge the status quo, takes risks, and encourages innovation.

Critical Judgment -Possesses the abilityto define issuesand focus on achieving workable solutions. Consistently does the right thing by performing with reliability.

Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs.

Interpersonal Skills - Effectively and productively engageswith others and establishes trust, credibility, and confidence with others.

Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals.

Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize…