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IT Help Desk Technician – 1st Line Support & Diagnostics
Job in
Covington, St. Tammany Parish, Louisiana, 70435, USA
Listed on 2026-07-15
Listing for:
AVALA_18281
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
is seeking a help desk professional to serve as the first contact for customers seeking technical assistance via phone or email. You will perform remote troubleshooting, document interactions, and guide users to resolution.
This role requires handling issues with a focus on timely, accurate problem solving. The ideal candidate has an associates degree in computer science or related field and at least one year in a help desk environment, with flexibility for varying shifts and
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