IT Help Desk Technician — Fast-Response
Job in
Covington, St. Tammany Parish, Louisiana, 70435, USA
Listed on 2026-09-03
Listing for:
Avala
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Avala is seeking a frontline Help Desk Technician in Covington, LA to assist patients and staff with technical issues via phone, email and IM. You will diagnose, troubleshoot, and resolve hardware and software problems, while documenting interactions and escalating complex cases as needed.
Responsibilities include staying responsive to tickets, performing remote and on-site diagnostics, and maintaining proficiency with Windows and Mac OS.
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