Supervisor, Picking

PICKING SUPERVISOR

Join our winning team at 1915 South as our Picking Supervisor for the Covington DC. 1915 South owns and operates 29 Ashley stores and 3 distribution centers across the southeast.

• We offer competitive pay and bonus potential.

• Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance.

• Paid vacation and sick leave

• 401k retirement savings plan with a company match

• College tuition assistance at Thomas University

• Employees are provided with generous furniture discounts!

• Earn up to $500 per referral!

• Many of our company leaders at 1915 South grew within our company. When you start at 1915 South, you are not just starting your next job; you are beginning your new career!

• Assist in planning and coordinating daily delivery schedules to ensure timely and accurate service
• Ensure team compliance with company policies, safety standards, and customer service expectations
• Handle escalated customer inquiries and resolve delivery-related issues professionally
• Maintain a high level of customer satisfaction through proactive communication and problem-solving
• Verify that deliveries meet company standards for accuracy and condition
• Assist with tracking deliveries, returns, and inventory movement
• Maintain accurate records of delivery performance and incidents
• Help onboard and train new delivery staff on procedures and safety protocols
• Provide ongoing coaching to improve efficiency and service quality
• Ensure adherence to OSHA and company safety guidelines
• Report & ???
• Track KPIs such as NILs (Not in Location) and PPH (Pieces per Hour)
• Provide input for process improvements and operational efficiency
• Monitor unloading, putaway, and picking of merchandise to be delivered to customers