Surgical Services Manager

Department:
Surgical Services

Reports to:
Director of Surgical Services

FLSA Status:
Exempt

Location:
Covington

The Surgical Services Manager provides hands-on operational leadership and team oversight within the Surgical Services department. This role ensures efficient, high-quality service delivery while supporting LOPA’s mission and values. As a front-line leader, the Manager fosters a culture of accountability, collaboration, and professional growth.

• Strategic Leadership:
  Contributes to departmental goals and initiatives in alignment with LOPA’s mission and strategic direction. Supports the implementation of new projects, policies, and performance metrics that drive continuous improvement.
• Operational Management:
  Oversees day-to-day departmental operations to ensure regulatory compliance, efficiency, and service quality. Manages resources, scheduling, and systems that support effective workflows.
• Talent & Culture Development:
  Leads and mentors staff to promote a high-performing, inclusive team culture. Provides coaching, facilitates training, and partners with HR on staffing and performance development.
• Stakeholder Engagement:
  Collaborates with peers, leaders, and external partners to support seamless operations and cross-functional alignment. Serves as a point of contact for issue resolution and service coordination.
• Surgical Services Oversight:
  Oversees daily operations of the Surgical Services department including organ preservation procedures, scheduling, equipment coordination, process improvement efforts, regulatory compliance, participation in surgical cases, data analysis, policy and procedure development, and collaboration with internal departments and external partners to ensure consistent, high-quality clinical practices.
• Additional Responsibilities:
  Participates in departmental meetings and audits, maintains documentation, supports policy and process updates, and contributes to strategic planning and readiness activities. Performs other duties as assigned.

• Bachelor’s degree in a related field preferred; equivalent education and/or experience may be considered in lieu of a degree.
• Must have or be willing to obtain and maintain Certified Transplant Preservationist (CTP) or Certified Procurement Transplant Coordinator (CPTC) designation in first 12 months.
• 3+ years of supervisory or leadership experience in healthcare, clinical operations, or a related field preferred.
• Familiarity with relevant guidelines and standards for surgical services, organ recovery, and sterilization practices.
• Strong understanding of compliance, safety, and quality standards.
• Demonstrated ability to lead people and processes effectively in a fast-paced environment.
• Skilled communicator with strong relationship-building and coaching abilities.
• Proficient in Microsoft Office, Google Workspace, and organizational systems.
• Committed to ethical leadership, service excellence, and inclusive team culture.

• Full-time, salaried position.
• May require after-hours availability and occasional travel.
• Office and clinical environments; occasional exposure to clinical materials.
• This position may require the ability to lift, move, or reposition equipment and/or patients. Tasks may be performed independently or with assistance from team members or appropriate devices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

LOPA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need accommodation for any part of the employment process, please contact Human Resources. LOPA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.