Member Specialist

What You'll Do

• Deliver member service and support.
• Maintain the checkout and merchandise areas.
• Resolve member issues and concerns.
• Promote Sam's Club products and services.
• Guide members on self‑service technology.
• Process member purchases, payments, returns, refunds, and exchanges according to company policies.
• Follow safety standards, conduct safety sweeps, and report unsafe situations.
• Maintain entrance and exit areas and secure the premises.
• Verify membership cards and identify member needs.
• Assist members with purchasing decisions, locating merchandise, and transporting items.
• Arrange and organize merchandise to create a safe shopping environment.
• Maintain paperwork, logs, and documentation; execute emergency response procedures.
• Ensure compliance with security, safety and ethical practices.
• Assist in training associates on processes and technology; deliver new program rollout training.
• Provide continuous learning and process improvement opportunities.
• Identify shrink and damages and handle returns properly.
• Collaborate with managers, co‑workers and business partners; communicate progress and recommend improvements.
• Adopt a customer‑first mindset and make data‑driven decisions.

• Retail experience, including operating front‑end equipment such as a cash register.
• Experience working with mobile retail applications.

• Retail experience, including operating front‑end equipment such as a cash register.
• Experience working with mobile retail applications.

At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at (Use the "Apply for this Job" box below)..

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary

Location:

69630 STIRLING BLVD, COVINGTON, LA , United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.