Store Manager-; Covington, LA)

Store Manager

Essential Functions:

The Store Manager is responsible for leading the store team to generate revenue through the dailyprocessingofdonatedgoods.

The Store Managerdirectsthedailyworkflowofreceiving , sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The Store Manager drives revenue while managing costs to operate a high- volume retail operation with multiple team members to support the mission of Goodwill Industries of Southern Louisiana.

• 1. Leads,manages,andmotivatesstoreemployeestoreachproductionguidelines:aminimum of 110 garments per hour with a minimum quality standard of 90%.
• 2. Ensuresaconstantrotationandflowofmerchandisetothesalesfloordaily.
• 3. Stafftheretailstorebyhiring,coaching,training,developing,andleadingthestoreteam.
• 4. Completesinterviewsdaily.findsapplicantsthrough
  
  NetRecruiterandsendsanyothernew hire paperworkrequiredto staffthe storeto keep up the day-to-day operations of the store.
• 5. Holdsstaffaccountablethroughcoaching,employee discipline,performance evaluations, training and corrective action when necessary.
• 6. Ensurescompliancewithallsafetypoliciesandprocedures,conducts drills,submits incident reports for injuries at store, and monitors building maintenance, including submitting work tickets online as needed.
• 7. Leadsand assistsinthereceiving,pricing,and displayingofstore merchandise.
• 8. Opensandclosesthestore.
  
  Balancescashregisters,reviews
  
  Profitand
  
  Loss statements,and conduct end-of-day procedures, including safe counts, safe audits, replenish change, and check petty cash usage. Responsible for all cash in and out of store location.
• 9. Createsandmaintainsapositivepublicimageof Goodwillthroughacleanandhazard-free store environment through daily monitoring ofallareas, full offresh products daily, witha focus on excellent customer service.
• 10. Performsalldutiesofallstorepersonnelincludingcashregister,donation receiving,sorting, hanging, pricing of merchandise, stemming, clears store and bathrooms and debris, etc.
• 11. Communicatesdailyneedswiththetransportationdepartmentand District Manager.
• 12. Makes work schedules for store employees with a focus on adequate coverage for store operationandtoensurealldonationsareprocessed fromthedonationdoortoproductionarea to sales floor on the same day they are received.
• 13. Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.
• 14. Responsibleforproduction,revenue,payroll,andexpensebudgetsaswellaswork to achieve/exceedthestore’sbudgeted goals.
• 15. Responsibleforprovidingleadershipandguidancetostorestaffandsettinggoals/KPIsforall store staff aswell as being responsible for analyzing statistical data of the store’s production, sales, and overall effectiveness of store employees.
• 16. Keepsthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping,emptying trash, and cleaning the bathrooms.
• 17. Mustworkone Sunday amonth,workaclosingshifttwiceaweek(requiredtoalternateat least one Friday or Saturday closing shiftwith store leadership team) androtate weekends with store leadership team.
• 18. Performs any other related jobdutiesasassigned by management.

• 1. Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsarenotmet.
• 2. Mustbeabletointeractprofessionally and productively withadiversearray ofpeople.
• 3. Mustbeabletomarket Goodwillandexplainthemission tothepublic.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.
• 5. Mustbeabletoreadandanalyzestatisticaldataforproductionandsalestrendsandgivean overview of store employee effectiveness.
• 6. Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsandweekends, and occasionally, long hours.
• 7. Mustprovideleadershipandmentoringtostorestaffandtrainanddevelopemployeestobe efficient in the production area and on the sales floor.
• 8. Mustbeabletouserepetitivehandmovement when sorting,hanging,and pricing.
• 9. Mustbeabletoengageinprolongedstanding,walking,and bending.
• 10. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsofhighvolume.
• 11. Musthaveknowledgeofclothingbrandsand household item values.
• 12. Mustreviewallemployeedisciplinaryactionformswithmanagersand/or employees.

• 1. High School diploma,GED,orequivalentrequired.
  
  Some college,leadershiptraining, mentoring, or team building experience preferred.
• 2. Minimumoffiveyears’experienceinretailmanagementpreferred.
  
  Minimumof1-2yearsin management required.
• 3.…