SHIFT MANAGER
Job in
Covington, Tipton County, Tennessee, 38019, USA
Listed on 2026-05-26
Listing for:
Zaxby's
Full Time
position Listed on 2026-05-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Acts as a model of customer service excellence and assists customers with questions about Zaxby's products;
Trains/mentors 3-5 FOH employees and provides direction and feedback;
Oversees FOH checklists and ensures tasks are completed by each shift;
Maintains expert knowledge of the Micros ordering system;
Resolves minor customer issues at a workstation or in the dining room
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