Ice Cream Quality Engineer

Life tastes better with ice cream. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries,

we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everyone loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

The Quality Engineer is part of the Site Quality Team and reports to the Site Quality Manager. The main purpose of the role is to drive the highest quality standards and performance through continuous improvement in the areas of Quality and business waste, using tools, statistical capability, and methodology to reduce quality defects and losses.

Drive continuous improvement by identifying top losses and executing collaborative improvement methods and tools to counter identified losses.

Serve as a quality representative for innovation projects, driving compliance, growth, and consumer love.

Lead sanitation and process improvement projects, and participate in developing and deploying new approaches, processes and tools to raise capability.

Ensure execution of quality and sanitation validations and verifications across the facility.

Collaborate with R&D and other Supply Chain functions to enable key work streams supporting business growth.

Provide quality updates to key stakeholders and offer technical expertise as a SME to support risk identification and mitigation strategies.

Follow all company policies and procedures, including safety requirements.

University degree in a technical discipline or sciences.

Preferred qualifications include Engineering or Food Science/Technology.

Preferred 3 years of experience in Supply Chain Quality or R&D, with additional experience in manufacturing considered a plus.

An affinity for change management and digital solutions.

• Applied knowledge of GMP, HACCP, ISO 22716, Allergen Management, Food Safety, FSSC
  22000 (or similar GFSI Standard), FDA
  21CF
  R210, etc.
• Basic proficiency in MS tools (Excel, Power BI, PowerPoint).
• SAP knowledge preferred.
• Experience in SPC processes and tools.

• Market‑competitive pay and performance‑related rewards.
• Flexible ways of working.
• Support for health, wellbeing and life outside of work.
• Time off to rest and recharge.
• Ongoing learning and development opportunities.
• Specific benefits vary by location. Benefits include health insurance (including prescription drug, dental and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, and a range of voluntary benefits.

Pay range: $88,600 to $133,000.

Bonus:
This position is bonus eligible.

• Read and comprehend simple informational documentation, directions, instructions, methods and procedures, short correspondence and memos.
• Write simple reports and correspondence with proper format, punctuation, spelling and grammar.
• Effectively present information one‑on‑one and in small groups to team members, customers and other employees, using correct English and a well‑modulated voice.

• Add, subtract, multiply and divide totals, using whole numbers, common fractions and decimals.
• Determine percentages and calculate time and weight.
• Use electronic calculator.

• Inspect items for proper length, width, textures, odor, taste, color and shape.

• Apply common sense to carry out detailed written or oral instructions.
• Deal with problems involving a few concrete variables in standardized situations.

• Handle a variety of items, equipment and controls; use one hand for twisting or turning while coordinating the other hand with other activities.
• Use hands to finger, feel objects, tools and controls, and reach with hands and arms; average eye‑hand‑foot coordination required.

• Physically able to climb ladders and portable stairways.
• Physically able to use wrenches and other tools for minor…