Community Development Administrative Assistant

General Purpose

Performs a wide variety of highly responsible and complex clerical and secretarial duties to provide professional, effective and efficient public service to the general public, and to provide highly responsible secretarial and administrative support to Community Development Department.

• Answers and operates telephones, routes callers to appropriate departments, provides information to customers during normal business hours and/or emergency situations.
• Communicates with PWA Director and Assistant PWA Director as needed regarding customer complaints or issues.
• Operates two-way radio and telephone as needed.
• Receives the public and answers questions.
• Assists in the procurement of department materials and supplies, tracks purchase orders and expenditures.
• Receives, stamps, and distributes incoming mail, processes outgoing mail.
• Composes, types, and edits correspondence, reports, memoranda, and other materials requiring judgment as to content, accuracy, and completeness.
• Generates work order requests based on customer complaints, issues, or PWA staff requests.
• Establishes and maintains PWA filing system.
• Maintains and tracks PWA employee time utilizing time clock software.
• Maintains employee database tracking vacation, sick time, and comp time usage as well as employee contact information.
• Other duties as assigned.

Education and Experience:

(A)
Graduation from a high school or GED equivalent with specialized course work in general office practices, such, typing, personal computers, filing, accounting, and bookkeeping.
(B)
Office experience to include knowledge of local area networks.

Necessary

Knowledge, Skills and Abilities:

(G)
Ability to organize work for appropriate and timely completion and to work independently in this absence of supervision.

Multi-line telephone, computer, copy machine, fax machine, postage machine, two-way radio, telephone, 10 key calculator, and typewriter.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk, use hands to handle, or feel objects, tools or controls, as well as reach with hands and arms.
• The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

• The work environment characteristics described are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.