Housekeeping​/Laundry Supervisor

Join our Hotel Operations team as a Housekeeping/Laundry Supervisor for Lizard Creek Lodge & Slopeside Lodge. You are a pivotal part of ensuring our operations run smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a strong passion for mountain culture, this is the role for you. This is a full time, year round position.

• lead morning crew talks with your team where you will assign daily tasks
• guide and train your team to ensure and verify that rooms are being cleaned and set up correctly
• be responsible for training new housekeeping & laundry staff
• run morning housekeeping report when housekeeping manager is not working
• supervise and provide feedback on team performance
• report and correct any inconsistencies within your teams
• coordinate with front desk and maintenance when issues are found with rooms
• provide room attendant duties for Lizard Creek Lodge & Slope Side Lodge
• perform daily cleaning of guest rooms; including all linen changes, interior windows, bathrooms, mopping, dusting, vacuuming, dishes, and restocking
• assist with cleaning common areas of the hotels as required
• inform manager of product and cleaning supply levels to insure we are adequately stocked
• ensure a standard laundry service for two resort hotels
• sort, wash, dry, fold, load, and unload bedding & towels
• report maintenance issues as found
• know, understand, and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
• be trained in, know, understand, and follow all safe work procedures included in the Safety Management Program
• complete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotels

• Physically fit and able to perform physically demanding work
• Comfortable working in a varied and fast paced environment
• Experience working in housekeeping and hospitality is an asset (training provided)
• Ability to work well independently and as part of a team
• Strong commitment to safety and following procedures

• Frequent standing, walking, bending, and use of hands and arms
• Some moderate lifting

• $22.00 per hour as per Collective Agreement ($22.66 as of January 1, 2027)
• Mountain access perks:
  Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
• Staff discounts:
  Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
• Employee Events & Recognition:
  Participate in fun, year-round staff events and be recognized through our employee awards program
• Join a fun and passionate team to share RCR mountain adventures with!