AR Specialist

Who is Johnstone? Johnstone Supply is a wholesale distributor catering to professional HVACR contractors, offering the industry's largest selection of equipment and genuine OEM parts. With 11 locations across New Jersey, Lower New York, and Staten Island, we are dedicated to our work and believe in the power of growing together. By fostering partnerships with our employees, customers, and the community, we help each other thrive and achieve success.

AR Specialist works closely with each branch and store support team member to compile, classify, record, verify and maintain accounts receivable records. This individual works under the direction of the Senior Accounting Manager and is part of the Finance team, occasionally helping with accounts payable and other finance functions.

• Sets up new customer accounts;
• Posts customer cash receipts to proper accounts in ERP system;
• Prepares daily bank deposit slips;
• Responsible for contacting assigned customers regarding past due invoices;
• Approves the release of sales orders based on customer credit status;
• Researches customer payment discrepancies and makes necessary adjustments;
• Obtains proper sales tax exemption documentation;
• Processes customer credit card payments on account;
• Provides customer month end balance information to affiliated credit group;
• Assists with running of monthly customer statements;
• Performs customer account maintenance;
• Posts daily branch cash reports and researches any differences;
• Responds to customer and employee inquiries;
• Assists with special projects as required;
• Performs all other duties as assigned.

• High school diploma or equivalent plus 3+ years of relevant accounts receivable experience, preferably in a fast‑paced environment.
• Experience using ERP systems preferably in a distribution or manufacturing setting.
• Ability to form relationships with customers and co‑workers.
• Strong customer service skills.
• Proficiency with Microsoft Office products (especially Excel).
• Experience using Formstack or similar automation tool.
• Detail oriented, proactive, and driven to execute high quality work on time.

• Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long‑term disability
• Voluntary short‑term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check‑up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and massage therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program – earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi‑weekly pay days on every other Friday

The compensation range shared on this job posting is based on a number of different factors including geographical location and may vary depending on knowledge, skills, abilities, and experience.

Monday - Friday 8am - 5pm