Director Academic Learning Center

Director of the Academic Learning Center

Position Title
- Director of the Academic Learning Centers (ALCs) is responsible for overseeing and coordinating the UCNJ's peer tutoring program that provides academic support for currently enrolled students. The position collaborates with faculty and staff to ensure the effective delivery of tutorial services to meet the needs of the students.

Characteristics, Duties, and Responsibilities
- Provides vision, strategic leadership, and development of the ALCs goals to align with the College's Institutional Priorities. Ensures a student-centered and service-oriented environment on each campus ALC. Collaborates with deans and department managers to create innovative programs that address institutional initiatives in support of degree completion, retention, and graduation. Regularly evaluates the processes, procedures, and services for continuous improvement of academic support and department efficiency.

Integrates the use of AI into tutoring and department processes. Recruits, hires, and supervises tutorial staff, including professional, paraprofessional, and peer staff members. Supervises Head Tutors responsible for the day-to-day operation of an assigned learning center. Oversees the delivery of online tutoring services through synchronous ALC staff sessions and the  platform. Conducts annual or bi-annual evaluations of full-time and part-time tutorial staff.

Establishes tutoring schedules in alignment with the College's course schedule to ensure the appropriate availability of student support each term. Collaborates with Creative Services in the development of marketing materials for the ALC services. Develops and conducts training materials to meet the overall needs of staff members, as well as training for individuals, specific subject matter, or identified cohorts. Oversees the tutoring parameters of any grant in which the ALC is a participating department.

Oversees the preparation of payroll information. Develops and implements assessment tools for the ALC services through outcomes-based approaches. Oversees the collection and analysis of appropriate data. Prepares summary reports on a weekly, monthly, and annual basis or as requested. Maintains current working knowledge of developments in the field of tutoring services. Participates in professional development through professional organizations, webinars, and conferences.

Represents the department at College events to promote tutorial services. Attends College meetings and other committees as appropriate or as requested. Acts as a liaison between the tutoring program and the faculty of the institution. Performs other duties as assigned.

Education Requirements
- Bachelor's degree required. Master's degree preferred.

Experience
- Minimum of 3-5 years of progressive responsibility in a tutoring center that includes administrative or program management experience

Competencies and Skills Required
- Strong personnel supervisory skills. Knowledge of tutoring best practices. Literacy in program assessment and data analysis. Oral and written communication skills. Cross-cultural competency. Budget development and fiscal management skills. Organizational skills that effectively utilize technological tools. Familiarity with the College Reading & Learning Association Certification. Knowledge of emerging technologies

Physical Demands and Work Environment
- This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled. Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds. No or very limited exposure to physical risk. Some travel required.

Salary - $80,000 - $85,000

We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.

Terms of Employment
- Full Time position. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off-campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.