Client Care Coordinator

We are seeking a highly organized and detail-oriented front desk associate to join our team. You will be responsible for providing exceptional administrative support to ensure the smooth operation of our mental health office. The ideal candidate will have previous experience in a medical office setting and possess excellent communication and customer service skills.

• Greet and check-in patients, ensuring a positive and welcoming experience
• Schedule appointments and manage the appointment calendar
• Verify patient insurance coverage and collect necessary information
• Answer phone calls and direct inquiries to the appropriate staff member
• Maintain patient records and update information as needed
• Handle patient inquiries, provide information, and address concerns
• Assist with billing and coding tasks as required
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Collaborate with medical staff to ensure efficient patient flow

• Previous experience working in a medical office or similar administrative role is preferred
• Strong computer skills, including proficiency in Microsoft Office Suite
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Exceptional attention to detail and accuracy in data entry
• Strong interpersonal skills with the ability to communicate effectively with patients, staff, and external stakeholders
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality

If you are a motivated individual with a passion for providing exceptional administrative support in a medical setting, we encourage you to apply for this position. Join our team and contribute to delivering high-quality patient service!