Business Development Manager

Job Description

The Business Development Manager (BDM) is responsible for new business development and client relationship management. The BDM's focus is on prospecting for and securing new client relationships. They work to better understand their clients’ international supply chain and sell additional MAO solutions to improve it.

• Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs
• Qualification, selection and solicitation of new targets and opportunities
• Prepare and deliver customer proposals
• Manage customer commitments
• Integrate and educate customers on MAO technology solutions
• Coordinate and participate in customer meetings with decision makers
• Develop comprehensive pricing strategies
• Provide excellent customer service to ensure customer issues are resolved
• Stay current on customer and industry trends
• Daily maintenance of customer resource management system

• Bachelor’s degree or equivalent combination of education, training and experience (Bachelors or better)
• 2–4 years minimum experience in international freight forwarding / logistics industry (or 3+ years)
• Excellent communication and interpersonal skills (both verbal and written)
• Understanding of competitor strategies, capabilities and pricing
• Superb negotiation skills with the ability to drive change and deliver targeted results
• Outstanding problem‑solving skills
• Highly organized and detail-oriented
• Strong working knowledge of Microsoft Office

• Enthusiastic – Shows intense and eager enjoyment and interest
• Team player – Works well as a member of a group
• Leader – Inspires teammates to follow them
• Innovative – Consistently introduces new ideas and demonstrates original thinking
• Loyal – Shows firm and constant support to a cause
• Dedicated – Devoted to a task or purpose with loyalty or integrity
• Detail oriented – Capable of carrying out a given task with all required details
• Flexibility – Inspired to perform well when granted the ability to set your own schedule and goals
• Goal completion – Inspired to perform well by the completion of tasks
• Entrepreneurial spirit – Inspired to perform well by an ability to drive new ventures within the business
• Self‑starter – Inspired to perform without outside help
• Job security – Inspired to perform well by the knowledge that your job is safe
• Growth opportunities – Inspired to perform well by the chance to take on more responsibility
• Financial – Inspired to perform well by monetary reimbursement
• Ability to make an impact – Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity

Employer:

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.