Responsibilities

Doucette CPAs is a growing full-service accounting, tax and consulting firm seeking a talented front office assistant to be the first impression of our firm and support our tax and accounting services teams with administrative support.

The candidate must be a team player with a strong work ethic and the ability to work efficiently and independently. Excellent oral and written communication as well as strong interpersonal skills required.

Ideal candidates will have a minimum of 3 years of experience providing administrative support in an accounting or financial services environment, be willing to learn, and possess a commitment to delivering exceptional client service.

We offer generous benefits, a family-friendly atmosphere, relaxed summer schedule, 401(k), paid time off and the ability to grow within our company to achieve desired career goals.

• Greet clients and visitors in a professional and friendly manner
• Provide excellent customer service and address client inquiries effectively
• Answer and triage telephone calls, email and mail
• Organize, scan and file client documents
• Update and maintain client records
• Prepare and distribute correspondence, reports, tax returns and other documents
• Support the accounting team with administrative tasks, such as scheduling appointments, as needed
• Regularly run errands to satellite offices, post offices or the bank to make deposits
• Maintain a tidy, organized and welcoming reception area
• Maintain office supplies, inventory and equipment
• Contribute to a positive, collaborative office culture

• Outstanding communication and interpersonal skills aligned with firm culture
• Strong attention to detail
• Ability to manage multiple tasks simultaneously
• Effective time management skills to consistently meet deadlines
• Ability to work independently and proactively
• Ability to read and apply instructions in verbal and written form (English)
• Professional appearance and demeanor
• Ability to solve problems and communicate solutions
• Ability to handle sensitive and confidential business matters with discretion

• High school diploma or equivalent (minimum); associate, or bachelor’s degree or relevant certification preferred
• 3+ years of experience as a receptionist, office manager or similar administrative role, preferably in an accounting or financial services environment
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Skilled in using accounting software and related technology preferred but not required

• Candidate must reside locally with the ability to work weekday business hours (8:30am to 5:00pm)
• Willing to work Saturdays and/or extended hours during tax season
• Reliable transportation is required