Vehicle Service Specialist

Description

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Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent – no matter your background or experience. We train in the services offered, including changing oil, checking/filling vehicle fluids or inspecting/replacing lights and wipers.

Our team of trainers is equipped to lead you through the path of self-made success. We do not require any experience in our service centers. It doesn’t matter if you are a recent high-school grad, a seasoned professional, a veteran transitioning back into civilian life, or somewhere in the middle.

THE TOOLS WE’LL PROVIDE TO YOU

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $21.25 per hour
• Earned Wage Access through Daily Pay
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

Terms and conditions may apply and benefits may differ depending on location

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Basic computer knowledge/aptitude
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC Super Pro process for all services.
• Must have reliable transportation.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job

• Inspecting and replacing car lights and wipers.
• Check fluid levels and add fluids to vehicle when necessary.
• Inspect/replace engine air filter and cabin air filter.
• Add oil to engine in the proper amount based on specifications of vehicle make/model.
• Able to remove/rotate/lift/reinstall tires for tire rotation service.
• Lubricate necessary components of the chassis/driveline.
• Perform additional services on cooling systems and transmissions.
• Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
• Able to move from bay to bay to perform services on multiple vehicles.
• Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication).
• Able to work for extended periods with arms raised when performing services underneath the vehicle on a catwalk.
• Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
• Able to move/transport items up to approximately 50 pounds.
• Able to work with tools to perform duties in tight or hard-to-reach areas.
• Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
• Work in environments that include varying temperatures and noise levels; be prepared for hazards related to moving mechanical parts, electrical exposure, heat, and chemicals.
• Function in narrow aisles or passageways such as catwalks.

The above description is not intended to be an all-inclusive list of duties or skills.

Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.

We participate in the E-Verify program.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.