Mid-Market Customer Success Manager
Job in
Cranston, Providence County, Rhode Island, 02910, USA
Listed on 2026-06-21
Listing for:
Onfleet, Inc.
Full Time
position Listed on 2026-06-21
Job specializations:
-
Business
Client Relationship Manager, Business Development, Customer Success Mgr./ CSM -
Sales
Client Relationship Manager, Business Development, Customer Success Mgr./ CSM
Job Description & How to Apply Below
To drive mutual success and long-term growth, the full-time remote Mid-Market Customer Success Manager will develop and maintain relationships with mid-market customers, focusing on expanding their book of business through feature adoption and account growth.
Key responsibilities- Develop and maintain strong, long-lasting relationships with assigned customers
- Grow the book of business by mapping customer needs to Onfleet capabilities and expanding adoption of high-value features
- Proactively identify account risks and drive mitigation strategies while addressing customer issues to maintain high satisfaction levels
- Bachelor's degree
- 5+ years of experience in customer success
- Proven track record of managing and growing a book of business, including expansion and upsell driven by feature adoption
- Experience with pricing, packaging, and negotiating commercial terms such as renewals and expansions
- Strong communication and presentation skills
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×