Digital Commerce Analyst; Amazon

Pet Safe Brands, headquartered in Knoxville, TN, is a world leader in pet products with brands such as Pet Safe®, SportDOG®, and invisible Fence®.

The Digital Commerce Analyst (Amazon) reports to the Sr. National Account Manager and focuses on driving growth across the Amazon 1P business.

• Support Amazon 1P Business Execution, partnering directly with the Sr. National Account Manager.
• Monitor core business drivers including Buy Box %, in‑stock, pricing compliance, traffic, and conversion.
• Identify and escalated risks and help drive resolution; support Andon management, issue tracking, and cross‑functional follow‑ups.
• Own Amazon‑Focused Reporting & Insights, building and maintaining reporting across Vendor Central and internal systems.
• Translate data into actionable insights tied to revenue and operational performance; develop dashboards highlighting key drivers.
• Support WBRs and executive updates; develop practical KPIs and business tools.
• Define and track KPIs that directly influence Amazon performance; quantify impact of key initiatives.
• Support forecasting and scenario planning; build and improve operating processes.
• Design and implement scalable processes for managing the Amazon business.
• Establish consistent cadences for issue resolution and performance tracking; document workflows and best practices.
• Support sprint‑based work streams and action tracking; enable cross‑functional execution with Category, Digital Shelf, NRM/Pricing, Supply Chain, and Customer Care teams.
• Ensure insights translate into actions; track actions, owners, and timelines.

• Experience supporting Amazon (1P preferred).
• Strong understanding of Amazon business drivers.
• Ability to turn data into clear actions.
• Strong Excel skills; BI tools a plus.
• Highly organized with strong follow‑through.

• Competitive benefits package including medical, dental, vision, and 401(k) match.
• Rich wellness program with onsite health clinic, workout facility, and dog‑friendly workplace.

Pet Safe Brands is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. We respect and celebrate diversity across all aspects of an individual’s identity, including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin, religion, veteran status, or physical ability.