Client Safety & Risk Manager - Hybrid, Multi-State

Position Summary:

As our Client Safety & Risk Manager, you will architect and guard the enterprise-wide safety operating system, establishing policies, protocols, and safeguards that protect children and staff. You will train to build a strong safety culture and coordinate across clinical, operations, HR, and leadership teams to close gaps and continuously strengthen our infrastructure.

You’ll design and document a comprehensive client safety operating system, including policies and protocols covering client interaction and protection standards, supervision expectations, bath rooming and personal care procedures, elopement and transport protocols, environmental safety, visibility and monitoring, mandated reporting, and incident escalation frameworks. You’ll translate safety principles into clear, actionable guidance that clinical and operations teams can implement consistently across 30+ locations.

You’ll drive consistency across all centers through systematic audits, protocol reviews, spot checks, and trend analysis. You’ll develop an enterprise safety scorecard that gives leadership visibility into safety performance, recurring risks, and emerging concerns. You’ll identify early warning indicators and use data to continually strengthen our protocols, visiting centers, reviewing documentation, and collaborating to close gaps.

You’ll develop and lead recurring safety training, onboarding content, scenario-based refreshers, and leadership education that bring safety concepts to life through real examples and relevant scenarios, ensuring safety stays top‑of‑mind organization‑wide.

You’ll work closely with clinical, operations, HR, and compliance teams to strengthen safety systems and accountability processes, serving as a trusted advisor on safety and risk.

You’re a Great Fit If You Have:

• Deep operational expertise in healthcare, behavioral health, ABA, quality/safety management, or risk management—ideally 5–10+ years building or managing enterprise‑wide systems
• A systems‑oriented mindset paired with attention to detail: you think about how things work at scale, but also care about implementation on the ground
• Proven experience developing and implementing enterprise‑wide policies, operational standards, audit processes, or safety/risk management systems
• Strong analytical skills and comfort working with data to identify trends, patterns, and opportunities for improvement
• Excellent communication skills—you can translate complex safety concepts into clear guidance, train effectively, and work collaboratively across teams
• Sound judgment and composure in navigating sensitive, high‑stakes situations—making thoughtful, careful decisions
• A proactive, self‑directed work style—you identify what needs to be done and take ownership without waiting to be told
• A genuine commitment to the mission: you understand that safety protects children and families and that drives your work

• Master’s degree in Healthcare Administration, Behavioral Health, Psychology, Nursing, Social Work, Public Health, or related field
• Experience in multi‑site healthcare, behavioral health, ABA, or pediatric environments
• Experience leading incident management or investigations
• Familiarity with pediatric behavioral health, ABA operations, or child‑serving environments
• Knowledge of healthcare compliance, licensing, or regulatory requirements

• Mission That Matters
  :
  Everything we do supports the transformation of children with autism and their families
• Room to Grow
  :
  Fast‑growing company investing in its people; real opportunity to grow with us
• Engaging, Supportive Culture
  :
  We work hard, laugh a lot, and believe a great team culture produces great work
• Competitive Compensation and Comprehensive Benefits
  :
  Salary, flexible PTO, 401k, performance‑based bonus, health/dental/vision insurance, short and long‑term disability, telehealth, pet insurance, and more from day 1

If you’re ready to own safety at an organization that transforms lives,…