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Strategic Cloud Security Customer Success Manager

Job in Cranston, Providence County, Rhode Island, 02910, USA
Listing for: Upwind Security, Inc.
Full Time position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Upwind Security, Inc. is seeking a Customer Success Manager (CSM) to strategically manage customer relationships and drive business value. This role focuses on ensuring customer retention and growth, aligning customer outcomes with Upwind's platform capabilities.

Your responsibilities include owning the post-sale journey from onboarding to renewal, identifying expansion opportunities, and building strong relationships across various leadership roles within customer organizations.

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