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Concierge Patient Experience Specialist
Job in
Cranston, Providence County, Rhode Island, 02910, USA
Listed on 2026-07-25
Listing for:
Brown University Health
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Brown University Health in Cranston, RI seeks a Patient Service Representative to be the first contact for patients, delivering high-touch concierge care and efficient front desk support. The role blends warm customer service with precise administrative tasks to ensure seamless access, scheduling, and care coordination.
Responsibilities include managing schedules, coordinating home and virtual visits, and guiding patients through referrals and EMR documentation.
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