Teller, Customer Service​/HelpDesk

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Cranston, RI, US

• High School Diploma or equivalent
• Previous customer service experience preferred

• Provide excellent member service from start to finish with each member.
• Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries. Perform transactions discreetly and confidentially.
• Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Completes assigned compliance training within required time frames.
• Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional in‑depth services.
• Prioritizes learning about products and services and navigate internal portals to find answers in an efficient manner.

Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on‑site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!