Lead User Experience Designer - Healthcare

Lead User Experience Designer - Healthcare Lead Product UX Designer – Healthcare

Work Model: Remote – Core hours 12 PM to 8 PM IST

As a Lead Healthcare Experience Designer at Hyland, you'll significantly shape our healthcare portfolio spanning back office, payer, clinical, enterprise imaging, and radiology. You'll thrive in complex environments, proactively identify opportunities for greater product cohesion, and take initiative to build patterns and systems that scale across teams and products. You'll partner with a sharp, collaborative group of designers, product managers, and engineers who are creative, thoughtful, and deeply passionate about their craft.

This is a remote‑first role with occasional in‑office days as needed for candidates based in or near Hyderabad or Kolkata. Some travel to the US or Europe may be required.

• Partner with senior leaders to shape platform direction, prioritize work, and align design decisions around short- and long-term outcomes.
• Lead product discovery alongside cross‑functional stakeholders, identifying gaps in understanding, strategizing activities to build clarity, and driving consensus.
• Design scalable systems — creating patterns, workflows, and interaction models that hold up across teams, products, roles, and edge cases.
• Drive accessibility as a first-class requirement, ensuring experiences meet WCAG 2.2 AA standards by partnering with accessibility experts and engineering teams.
• Provide annotated design specifications and documentation that detail interaction behaviours and acceptance criteria, enabling efficient and accurate developer implementation.
• Lead critiques, mentor and coach team members, and model inclusive, constructive collaboration — helping teams deliver high‑quality, consistent, and easy-to-use experiences through shared best practices.

• Product Design, Figma, Material Design 3, Angular Material

• 8+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish, backed by strong examples of shipped work and measurable impact.
• Proven accessibility expertise, including delivery of products meeting WCAG 2.1 or 2.2 AA success criteria and collaboration with accessibility specialists.
• Design system fluency, with experience applying and extending component systems with strong judgment around consistency, scalability, and component use.
• Proficiency with Figma, with a track record of producing interactive prototypes and clear specs that enable testing, stakeholder buy‑in, and ease of implementation within Agile product delivery teams.
• Strong product judgement with a proven ability to navigate tradeoffs and deliver experiences that are scalable, supportable, and efficient to build.

• Experience designing AI-enabled products or model-driven experiences, with an understanding of key considerations including transparency, control, safety, bias, and quality.
• Deep expertise in Material Design 3 and/or Angular Material, with strong experience in responsive and adaptive layout design within Material Design-based ecosystems.
• Platform and systems design experience, including designing shared capabilities or patterns used across multiple products, teams, or portals.
• Proven ability to lead workshops and presentations, facilitating sessions and communicating design direction to product, engineering, and senior leadership audiences.
• Research-informed practice, with demonstrated skill in translating qualitative and quantitative insights into flows, prototypes, and iterative product improvements.

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.