Specialist Customer Due Diligence Operations KYB

Overview

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will work alongside the KYB team and be responsible for customer Know Your Business (KYB) cases identified through onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related issues.

• Complete comprehensive reviews of incoming customer onboarding cases and ensure that the application of KYB principles aligns with the Company’s KYB policy and customer risk assessment.
• Review KYB documents obtained from customers, utilizing validation tools and reputable sources to verify AML documentation.
• Request appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests, ensuring communication is issued with the relevant SLAs.
• Investigate possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEPs, and adverse media news, and ensure the appropriate action is taken.
• Provide information to management regarding AML/CDD issues arising.
• Maintain the delivery of a high-quality service level to customers and other departments, ensuring all queries are dealt with professionally and escalated where appropriate.
• Support the enhancement of our CDD function and maintain procedures.
• Manage specific projects, which may arise from time to time.

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• Two or more years’ experience in AML and CDD/EDD review or in a KYB work domain.
• Team player who can work well within the function to deliver a quality service.
• Excellent communication and writing skills, with attention to detail.
• Excellent command of spoken and written English is required.

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants