Hearing Instrument Specialist​/Licensed Hearing Aid Dispenser

Ready to Make a Difference? If you're looking for a meaningful career where your expertise is valued and your patients come first, we’d love to connect with you.

Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.

This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high‑pressure sales tactics.

• Patient Care & Clinical Responsibilities
  • Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing guidelines
  • Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals
  • Fit, program, and adjust hearing instruments to ensure optimal comfort and performance
  • Provide ongoing follow‑up care, counseling, and long‑term patient support
  • Educate patients and their families on hearing loss, treatment options, and device use
  • Perform in‑office cleanings, troubleshooting, and minor repairs
• Patient Experience & Relationship Building
  • Build long‑term, trusted patient relationships through education and high‑touch care
  • Deliver a compassionate, supportive experience aligned with a “patient for life” approach
  • Ensure consistent communication and follow‑up to drive patient satisfaction and retention
  • Support clinic growth through patient retention, referrals, and local outreach efforts
  • Contribute to appointment conversion and overall clinic performance
  • Maintain accurate, timely patient records and documentation
  • Follow established clinical workflows and best practices
  • Partner with support staff to ensure an efficient, organized clinic environment

• Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)
• Strong communication, counseling, and patient education skills
• Ability to work both independently and collaboratively in a team environment
• High level of professionalism, organization, and attention to detail
• A patient‑first mindset and passion for improving quality of life through better hearing

• Supportive, team‑oriented environment
• Focus on quality patient care over high‑pressure sales
• Access to advanced hearing technology and tools
• Opportunity to build strong, long‑term patient relationships

• 401(k) with matching
• Medical, dental, and vision insurance
• Employer‑paid life insurance
• Optional supplemental life & AD&D
• Critical illness & hospital indemnity coverage
• Short‑term & long‑term disability
• Paid time off
• Employee discounts

Work Location:

In-person – Cranston, RI

otal Compensation: $90,000.00 (Base + Commission)