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Senior Zendesk Architect — AI Workflows Care Ops
Job in
Cranston, Providence County, Rhode Island, 02910, USA
Listed on 2026-06-04
Listing for:
Vida-Health
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Technical Support, IT Consultant
Job Description & How to Apply Below
Vida Health is hiring a Lead Zendesk Administrator to strategically oversee the Member Services application ecosystem. The role involves designing AI workflows, managing the Zendesk platform, and enhancing operational efficiency across communication channels. Candidates should have over 5 years of SaaS platform administration experience, including in-depth knowledge of Zendesk and AI technology implementation. The position offers a competitive salary ranging from $110,000 to $130,000 annually, with a commitment to diversity and equal employment opportunity.
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Position Requirements
10+ Years
work experience
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