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Senior Help Desk Technician Site, Rotating Shifts

Job in Cranston, Providence County, Rhode Island, 02910, USA
Listing for: CMIT Solutions National Corp.
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Technician – On‑Site, Rotating Shifts

CMIT Solutions National Corp. is seeking an IT Help Desk Technician to provide intermediate hardware, software, and networking support, and to document troubleshooting steps and solutions in the knowledge base.

The role includes onboarding new Help Desk technicians and coaching teammates, using Autotask, Connect Wise, and IT Glue for ticketing and knowledge management. The position requires an Associate’s degree or equivalent, a minimum of 3 years in IT support, strong Windows/Microsoft

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Position Requirements
10+ Years work experience
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