GL Multinational Liability Claims Specialist

Overview

Zurich is currently looking for an experienced claims adjuster to join our General Liability Multinational Claims team within the Complex claims organization. This role is fully remote, with flexibility to consider candidates from any location within the United States. This position requires management of claims with complexity involving local and master insurance policies in a Multinational insurance program including mid to high exposure general liability, product liability, some auto liability, including litigation involving bodily injury, property damage, personal injury and advertising injury.

The Claims Specialist is responsible for investigating, evaluating, and determining coverage under the insurance policies. The Claims Specialist is responsible for proactively managing claims and litigation effectively in accordance with our best practices while delivering outstanding customer service. The position requires regular and detailed communication with customers, brokers, our Business Units, our global colleagues, and our senior claims management.

• Investigate, evaluate, and determine coverage under local and master insurance policies within a Multinational program for mid to high exposure GL, product liability, and some auto liability claims, including litigation.
• Manage claims and litigation proactively in accordance with Zurich best practices and deliver outstanding customer service.
• Maintain regular, detailed communication with customers, brokers, Business Units, global colleagues, and senior claims management.
• Document claim files by accurately and timely capturing and updating claims data/information in compliance with best practices.
• Experience managing and resolving severity injury claims and litigation across multiple jurisdictions; strong time and caseload management skills.

• Bachelor’s degree and 6+ years of experience managing complex general liability, product liability, and some auto liability claims and litigation, including high severity claims, and experience investigating, evaluating, and determining coverage OR
• Juris Doctor and 2+ years of experience managing complex general liability, product liability, and some auto liability claims and litigation, including high severity claims, and experience investigating, evaluating, and determining coverage OR
• Zurich Certified Insurance Apprentice, including an Associate Degree with 6+ years of experience in the same areas OR
• Completion of Zurich Claims Training Program and 8+ years of experience in Claims and/or Litigation Management OR
• High School Diploma or Equivalent and 10+ years of experience in the same areas with required licenses
• Must obtain and retain required adjuster licenses
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

• JD, SCLA, AIC, or CPCU
• Experience working in a collaborative team environment and across work groups
• Excellent verbal and written communication skills
• Expertise resolving severe bodily injury and property damage claims and litigation in multiple jurisdictions
• Experience with Multinational insurance programs including local/master and DIC/DIL interplay
• Experience with non-admitted insurance claims including regulatory and compliance awareness
• Strong skills in coverage, claim evaluation, and negotiation
• Proven organizational and time management skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location.

The proposed Salary range for this position is $75,800.00 - $, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

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