Residential Coordinator (IDD Services | Human Services Leadership Role

Residential Coordinator (IDD Services | Human Services Leadership Role)

We're seeking a compassionate and organized Residential Coordinator to provide leadership and oversight for residential homes supporting people with intellectual and developmental disabilities. In this hands-on leadership role, you'll focus on empowering people to live meaningful, independent lives while ensuring high-quality, person-centered support, while coaching and developing teams, and help individuals thrive in their homes and communities.

Are you an experienced supervisor in human services or the IDD field looking for more than just a job? Join a mission-driven team where your leadership empowers people, strengthens communities, and helps individuals live meaningful, self-directed lives. Be the leader who helps others thrive.

We are hiring a Residential Coordinator to lead and support residential teams serving individuals with intellectual and developmental disabilities (IDD).

Pay & Schedule

• Full-Time (40 hours/week)
• Flexibility required, including on-call responsibilities
• Salary: $64,480 – $68,640 per year

Key Responsibilities

Leadership & Staff Development

Supervise, coach, and support residential staff

Create a positive, team-oriented work environment

Train and mentor new employees

Contribute to performance evaluations and staff development

Program & Team Oversight

Manage day-to-day operations of the residential program

Coordinate hiring, onboarding, and staff training

Lead team meetings and ensure clear communication across staff

Ensure staff understand and meet the needs of individuals served

Operations & Compliance

Monitor documentation (incident reports, care plans, timesheets)

Ensure compliance with agency policies and RI state regulations

Support household budgeting and maintain quality standards

Build strong relationships with individuals, families, and team members

Qualifications

• Bachelor's degree in Human Services or related field (preferred)
• 3–5 years of supervisory experience in healthcare or human services
• 3 years of experience working as a Direct Support Professional
• Knowledge of IDD services and Rhode Island regulatory requirements
• Strong leadership, communication, and organizational skills
• Proficiency in Microsoft Office and Google Drive (experience with EMAR, Sandata, or similar systems is a plus)

Benefits

Comprehensive Benefits Package (valued at $20K+)

Medical Insurance (BCBS HMO & PPO plans)

Health Reimbursement Account (HRA)

Delta Dental

Vision

Employer-paid Life Insurance

401(k) with company participation

Paid Time Off (Vacation & Sick Time)

Employee Assistance Program (EAP)

Tuition Reimbursement (up to $2,400/year)

Optional benefits:
Aflac, Pet Insurance, Identity Theft Protection

Employee wellness programs, career development, and discounts

Why Work With Us?

Mission-driven organization focused on empowering individuals with IDD

Supportive leadership and collaborative team environment

Opportunities for professional growth and advancement

Make a meaningful impact in your community every day

EEO