Manager I - Residential

Manager I
- Residential

CRANSTON, RI 02920

Salary Range $25.00 Position Type Full Time

Residential Manager

At Access Point RI, we believe every individual deserves the opportunity to live a meaningful, self-directed life supported by a team that values dignity, respect, and inclusion. We are seeking a passionate and dedicated Residential Manager to lead one of our residential programs and help create a home where individuals can thrive.

As a Residential Manager, you will serve as the leader of your assigned program, overseeing daily operations while fostering a positive, person-centered environment that promotes independence, health, safety, and community engagement. You will lead and develop a team of Direct Support Professionals, collaborate with nursing and clinical staff, and partner with families and support networks to ensure each individual receives exceptional care and support.

This role is ideal for someone who enjoys balancing leadership, mentorship, problem-solving, and direct impact. Every day brings opportunities to coach staff, advocate for individuals, celebrate successes, and help people achieve goals that enhance their quality of life.

At Access Point RI, our Residential Managers are more than supervisors—they are leaders, mentors, advocates, and champions for the individuals we support. If you are committed to person-centered services, passionate about developing high-performing teams, and motivated by the opportunity to make a lasting difference, we invite you to join an organization where your leadership truly matters.

Together, we empower individuals with developmental disabilities to live with greater independence, choice, and connection to their communities.

• Cranston, RI 02920

Leadership & Oversight

• Model and promote the guiding principles, mission, and values of Access Point RI.
• Demonstrate courtesy, fairness, and professionalism in all interactions; foster these behaviors among staff.
• Provide on-call coverage as required.
• Plan, facilitate, and document Individual Support Plans (ISPs) and staff meetings.
• Conduct 4-month and annual performance reviews in collaboration with the Assistant Manager.
• Hold regular supervision meetings with DSPs and document accordingly.
• Ensure compliance with HR policies, including FMLA, Workers' Comp, progressive discipline, and Collective Bargaining Agreement.
• Provide direct supervision to the Assistant Manager.
• Oversee client case records and documentation.
• Support other program locations as needed.
• Promote collaboration and teamwork among program staff.

Health, Safety & Well-Being

• Ensure availability and appropriate storage of household supplies (food, personal care, cleaning products, etc.).
• Oversee medication protocols under the guidance of the RN.
• Ensure staff are trained in medication administration.
• Verify medication orders, administration, and documentation.
• Review and follow up on medication errors promptly.
• Provide support for medical appointments as needed.
• Ensure adherence to all infection control, safety, and emergency protocols.

Licensing & Compliance

• Ensure compliance with all state licensing and fire safety regulations.

Finance & Documentation

• Adhere to agency financial procedures, including:
• Individual funds management
• Bank reconciliations
• Petty cash oversight
• Responsible for managing residential attendance, activity, and transportation billing
• Complete and submit monthly financial audit reports to the Residential Director.
• Completion of accurate and timely billing.

Staff Scheduling & Training

• Lead hiring, onboarding, supervision, and training of Assistant Managers and DSPs.
• Respond to emergencies and support staff coverage as needed.
• Maintain staffing schedules within budgeted hours, monitor overtime, and fill vacancies per policy and CBA.
• Ensure staff training and certifications are up to date.
• Collaborate on staff coverage and support across programs.
• Submit supply orders bi-weekly.
• Monitor and document ISP goals and community participation weekly.
• Maintain oversight of daily documentation and case notes in Therap.

Essential Physical Demands

• Safely operate adaptive equipment, vans, phones, and office equipment.
• Must…