SVP of Software and Web Engineering

Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions. Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.

The SVP of Software and Web Engineering is accountable for the end-to-end engineering function responsible for designing, building, and operating Tidal Financial Groups software platforms, web experiences, APIs, and internal tools. This leader partners closely with Technology & Operations leadership to translate strategy into an executable engineering roadmap, scale engineering practices, and ensure predictable delivery of high-quality, compliant, and resilient systems.

This role combines executive leadership, hands‑on technical depth, and strong cross‑functional influence. The SVP sets engineering direction and standards, develops talent, and ensures that Tidal’s systems and data capabilities support both internal operational excellence and external partner/client expectations.

• Own the technical strategy for application and data platforms (build vs. buy, modernization, and platform evolution).
• Establish architecture principles, reference patterns, and reusable components for teams to build quickly and safely.
• Ensure systems are designed for reliability, scalability, auditability, and security appropriate for financial services.
• Build an execution model that turns priorities into delivery (intake, planning, sequencing, dependency management, release management).
• Provide decision-grade visibility into progress, risks, and tradeoffs to executive stakeholders.
• Partner with program/portfolio leadership to translate roadmap commitments into resourced plans and shipped outcomes.

• Recruit, retain, and develop engineering talent across software and web disciplines.
• Set expectations for engineering excellence: code quality, testing, documentation, on‑call readiness, and production ownership.
• Create a culture of continuous improvement, pragmatic craftsmanship, and accountability.

• Own the technical direction for Tidal’s web surfaces and application platforms, ensuring a consistent user experience, accessibility, and performance.
• Establish front‑end engineering standards and shared components (design system integrations, reusable UI patterns, and developer tooling).
• Drive modernization where needed (framework upgrades, build performance, and sustainable architecture) while protecting delivery velocity.

• Identify high-ROI automation opportunities across operations and engineering workflows.
• Ensure AI‑enabled solutions are safe, auditable, and maintainable (privacy, model risk, human‑in‑the‑loop controls where required).
• Raise the organization’s baseline AI fluency through patterns, tooling, and enablement.

• Own engineering controls and practices that support SOC2/ISO-style expectations (as applicable), vendor risk posture, and internal audit needs.
• Partner with Security/IT to ensure secure SDLC practices, access controls, secrets management, and incident response readiness.
• Establish and track SLIs/SLOs for critical systems and reduce operational risk through reliability engineering.

• Collaborate with Operations, Product/Platform stakeholders, and executive leadership to shape priorities and outcomes.
• Translate complex engineering topics into clear business language: risk, cost, capacity, delivery tradeoffs, and impact.
• Represent engineering in senior forums (exec updates, board-level readiness, and partner discussions as needed).

• Engineering roadmap, architecture, and technical standards
• Delivery predictability and portfolio execution support
• Team leadership: hiring, performance, and career…