PT Customer Service Representative

Job Details

Location:

Crawfordsville, IN 47933

Shift: Any Part-Time (Saturday and Sunday 2 PM to 7 PM)

Starting hourly pay: $12 per hour

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

• Growth opportunities - over 90% of management team started as entry-level members
• Competitive pay with hourly increases
• Shift differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

• Frequent lifting, carrying, pushing, and pulling up to 75 lbs.
• Encounter cleaning chemicals during shift.
• Frequent climbing, balancing, kneeling and crouching during shift.
• Continual reaching with hands/fingers/arms during shift.