Hotel Nights Receptionist

Hotel Nights Receptionist - 16 Hours Per Week

Join to apply for the Hotel Nights Receptionist - 16 Hours Per Week role at ibis, ibis Styles, ibis budget

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Ready to embark on a new journey at ibis Styles London Gatwick Airport? We're looking for an outgoing, dependable, welcoming Hotel Receptionist to deliver great customer service during the night. This part‑time position (Nights) is officially known as Guest Service Assistant, working 16 hours a week, with a salary of up to £12.45 per hour and benefits including a day off for your birthday, discounts at hotels, and opportunities for career progression.

• Check guests in and out, answer questions, and support them during their stay.
• Provide a great telephone manner and confidently use computer systems, running reports as needed.
• Assist with food orders, pull occasional pints, check hotel security, and adapt to any tasks required to ensure guests have a great stay.
• Help set up continental breakfast from 4 am for the airport hotel.
• Work a mix of midweek and weekend shifts.

Personality and potential are top of our hiring wish list; however, experience in a customer‑facing hospitality job would be a big benefit. Experience working nights would also be a great advantage. Applicants must be 18 years of age or older as the role requires serving alcohol.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.